This document was last updated on September 1, 2013.
We at TechSource One are committed to safeguarding the privacy of visitors to our website ("the Site"). Please read the following policy to understand how we use your personal data.
TechSource One email communications
TechSource One adheres to the following policy in relation to deployment of TechSource One email communications:
1.All emails sent to you by the TechSource One Group will clearly identify TechSource One or the applicable division of TechSource One as the sender.
2.The subject line of any email sent by TechSource One will always accurately describe the subject matter of the email.
3.All emails sent to you by TechSource One will include an option to unsubscribe from future email messages.
4.You may unsubscribe from ALL TechSource One mailing lists, with the exception of any emails regarding product updates, upgrades or license renewals.
5.All emails sent to you by the TechSource One Group will include our physical postal address.
6.Any third party partners will be required to comply with legislative requirements on unsolicited emails and the use of data.
7.Email sent to you by TechSource One may include links to non-TechSource One domain websites. These websites are outside the control of TechSource One and we are not responsible for the integrity or content of these websites.
8.Emails sent to you by TechSource One offering you a software download or free product trial will link you to web pages on TechSource One or www.tsosupport.com. TechSource One does not offer software downloads or product trials from any other domain.
TechSource One sends emails to customers, partners and prospects from a number of different domains in both plain text and HTML email formats. Emails are sent using sender email addresses at:
so we can investigate.
What personal data does TechSource One collect?
In general, you can visit TechSource One on the Internet without telling us who you are or giving any personal information about yourself. However, when you enquire about, order, evaluate or start using our products or services; register for virus information alerts or for one of our training programs or when you enter a competition, you may be required to provide personal data such as your name, company position, address, telephone number, mobile number, fax number, email address, credit card details and age. If you forward information to us electronically or as a hard copy, we will collect that information and use it for the purposes for which you have provided it. We will never collect sensitive information about you without your explicit consent.
Every time you connect to the Site, we store a log of your visit that shows the unique number your machine uses when it is connected to the Internet - its IP address. This tells us what your machine has looked at, whether the page request was successful or not and which browser your machine used to view the pages. The use of this data is primarily for statistical purposes. This helps us to understand which areas of the Site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the Site in total. We may attempt to contact you through these details if necessary, including, without limitation, when you are using the wrong paths to access the Site or are breaching restrictions on the use of the Site. We may also use this information to block IP addresses where there is a breach of the Terms and Conditions for use of the Site.
How does TechSource One use my personal data?
We use your personal data to provide goods and services to you, to provide you with virus information alerts and to let you know about other goods and services in which you may be interested, including alerting you to product upgrades, updates and renewal information. Personal information may also be collected for the purposes of improving our website content, providing goods and services, marketing, as part of our customer satisfaction surveys or for market research or other ancillary purposes.
If you are making a job application or inquiry, you may provide us with a copy of your CV or other relevant information. We may use this information throughout TechSource One for the purpose of considering your application or inquiry. Except when you explicitly request otherwise, we may keep this information on file for future reference.
We may also use your personal data to carry out research. Your personal data may be aggregated with data received from other survey submissions. This research is conducted for our internal business and training purposes and will improve our understanding of our user's demographics, interests and behavior. This research is compiled and analyzed on an aggregate basis and therefore does not individually identify any user.
Partners of TechSource One may visit a specially allocated website. We may use information provided on that site to administer and develop our business relationship including the sharing of certain information (where permitted to do so) with associate companies other business partners, customers or prospects.
With whom might we share your personal data?
We may pass your personal data to our associated companies or to our authorized resellers, partners and resellers, some of whom may be located outside the European Economic Area, to provide you with the goods and services that you requested.
All emails sent to you by TechSource One will follow the email guidelines described above. In keeping with these guidelines, if you have requested not to receive email communication from TechSource One, we may also share your contact information with third parties to ensure you also do not receive email communication from them on behalf of TechSource One.
We may also provide your personal data to companies outside our group, associated companies, our partners or authorized resellers; that may or may not be located outside the European Economic Area in order to provide you with information about other products or services.
We endeavor to hold all personal information securely in accordance with our internal security procedures and English law.
Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure. As a result, while we strive to protect your personal information, we cannot ensure and do not warrant the security of any information you transmit to us, and this information is transmitted at your own risk.
This is the website of TechSource One, L.L.C. a company registered in Coral Springs, Florida and whose registered office is at 1502 NW 111th Avenue, Coral Springs, Florida 33071.
. It is possible to obtain a copy of the information that we hold on you. A nominal charge of $10 is made to cover administrative costs involved.
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